DORO PhoneEasy 615

DORO PhoneEasy 615

PHONE UNLOCK PROCEDURE

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS. If you would like someone to talk you through this process, you can call:

-     Vodafone Customer Support on 1300 650 410 if you are a Vodafone customer

-     3 Australia Customer Support on 133 320 if you are a 3 Australia customer

 

This procedure unlocks the handset from being network restricted to SIM cards from either Vodafone Australia or 3 Australia. In case of difficulties, please refer to the FAQ's listed below.

 

1.   Take note of the unlocking code shown above. This is the 8 digit code above these instructions

2.   Insert a SIM card from non-Vodafone Australia and non-3 Australia provider.

3.   Turn on your phone.

      Optional Step: If you are asked for your PIN number then enter your PIN number. This is not your unlocking code shown above. For more information please refer to your handset instruction manual.

a)    Once the handset is powered up, the handset will then display "Oper. code". To remove network lock, enter the unlock code shown above these instructions using your keypad and select "OK".

b)    If the unlock code is correct, the phone will be unlocked successfully and registers to the inserted SIM card's home network.

  1. If a wrong unlock code is entered, the handset will display "Invalid Key entered". The user needs to wait for 30 seconds before it returns to the Network lock screen. Repeat step 3a to unlock the device.

 

 

FAQ:

Question: My phone asks me to enter a PIN number

Answer: For SIM cards with a PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone.

 

Question: I am not currently in Australia and I can't unlock the phone that I purchased from a Vodafone Australia or 3 Australia outlets?

Answer: For help and assistance with this please call us on:

-     Vodafone Customer Support on 1300 650 410 if you are a Vodafone customer

-     3 Australia Customer Support on 133 320 if you are a 3 Australia customer