Huawei Ascend G300+ (U8815-71)
PHONE UNLOCK PROCEDURE
PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS. If you would like someone to talk you through this process, you can call:
- Vodafone Customer Support on 1300 650 410 if you are a Vodafone customer
- 3 Australia Customer Support on 133 320 if you are a 3 Australia customer
This procedure unlocks the handset from being network restricted to SIM cards from either Vodafone Australia or 3 Australia. In case of difficulties, please refer to the FAQ's listed below.
1. Take note of the unlocking code shown above. This is the 16 digit code above these instructions
2. Insert a SIM card from another non-Vodafone Australia and non-3 Australia provider. To enter your unlock code:
3. Turn on your phone.
Optional Step: If you are asked for your PIN number then enter your PIN number. This is not your unlocking code shown above. For more information please refer to your handset instruction manual.
a) Once the handset has powered up, it will display "SIM network unlock PIN". To remove network lock, enter the unlock code shown above these instructions using the keypad and select "Unlock".
b) If the unlock code is correct, it will display "Requesting network unlock…" followed by "SIM card unlocked" Your phone is now unlocked.
Please Note:
If a wrong unlocking code is entered, it will display "Failed to unlock the SIM card". There is no limit to the number of unlocking attempts.
FAQ:
Question: My phone asks me to enter a PIN number
Answer: For SIM cards with a PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone.
Question: I am not currently in Australia and experiencing difficulties unlocking the phone that I purchased from a Vodafone and Three Australia outlet
Answer: Please contact either HandsetUnlocking.Difficulties@vodafone.com.au or Vodafone Customer Care on +614 1414 1414 with details of the issue. Should you submit your issue via email, please include your name, device make and model, IMEI and details of the issue.