Huawei Vodafone 736

PHONE UNLOCK PROCEDURE

PLEASE READ THE INSTRUCTIONS CAREFULLY BEFORE YOU ATTEMPT ANY UNLOCK PROCESS

This procedure unlocks the handset from being network restricted from only using SIM cards from Vodafone Australia. In case of difficulties, please refer to the FAQ listed below

1.       Take note of the unlocking code shown above.

2.       Insert non-Vodafone SIM card.

3.       Ensure the phone is charged and then switch the phone on.

4.       Optional Step: If the SIM card has a PIN, enter your PIN number. (See FAQ below).

5.       Once the device start, press left soft key called 'NCK', then the device would pop up with Unlock screen.

6.       Enter the unlocking code from above and press OK button on the phone.

7.        The handset will be unlocked automatically and will display 'SIM card fixing is disable, Restart?'. This will be confirmed if you can make and receive calls with the Non-Vodafone Australia SIM card. (You will need reception and phone credit with the different network provider)

Please Note:

If a wrong unlocking code is entered, it will display "Password error" and take back to the unlock screen. (Only five times of unlock retry limit)

FAQ:

Question: My phone asks to enter a PIN number

Answer: For SIM cards with PIN ENABLED you will be required to enter a PIN. This is not the unlocking code that has just been provided. For information concerning the PIN, PIN2, PUK and PUK2 codes for a SIM card please read the manual that came with your phone. This is not a handset unlocking difficulty.

Question: I am not currently in Australia and experiencing difficulties unlocking the phone that I purchased from a Vodafone Australia outlet

Answer: Clearly note this in the difficulties description. Vodafone Australia can only send a reply to the difficulty by email.